Subject: Re: KNET Refund - 1446389
From: Apoorv Joshi <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Tue, 22 Sep 2020 01:30:09 -0700 (MST)

Hi Team, 

Any update on the below case. 

Thank you for your help! 

Regards, 
Apoorv 

From: "malik ismail" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Sunday, 20 September, 2020 12:52:35 
Subject: FW: KNET Refund - 1446389 

Hi [ mailto:[email-masked] | 
@Rashid Gafoor  Kaskar ] , 

Please check and confirm. 

Regards, 

Malik 

From: Apoorv Joshi <[email-masked]> 
Sent: Thursday, September 17, 2020 3:28 PM 
To: Malik Ismail <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]> 
Subject: KNET Refund - 1446389 

External email sender, please take precaution. 

Hi Team, 

Customer has reported two charges on KWD 0.54 on their KNET for which we are unable to locate any active or on validation order. Please find attached the Bank statement showing the charges for the same. If the amount has been received kindly check regarding the same and have it refunded asap. 

Thank you for your help! 

Regards, 

Apoorv 
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