Subject: Re: Kent withdrawal check// [email-masked]
From: Seeta Seeta <[email-masked]>
To: Algaili Ahmed <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 22 Sep 2020 00:46:11 -0700 (MST)

Hi Algaili, 

In order to escalate the case to the finance team we require the proof, so can you please ask the customer to share the bank statement with us. 

Thanks & Regards, 
Seeta Kunwar 

From: "Algaili Ahmed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 20 September, 2020 19:31:03 
Subject: Kent withdrawal check// [email-masked] 

Hi Team, 

The customer shared us KENT transaction ID showing KWD 29.00 has been deducted from his Kent account without order confirmation, please check on this concern and update us asap. 

Transaction ID: 025233011253 

Customer email: [email-masked] 

Operaation date: 08 Sep 2020 

Regards, 
Algaily.