Subject: Re: Refund Not Processed #6215249056
From: Seeta Seeta <[email-masked]>
To: Ali Atef <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 22 Sep 2020 00:40:40 -0700 (MST)

Hi Aef, 

If you can see the warehouse team has already confirmed that they have not received any returns from the aramex so can you please check with the customer if he has the return receipt or not. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ksaconloc Returns" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "ArishLaila" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "Ali Atef" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Sunday, 6 September, 2020 17:59:06 
Subject: RE: Refund Not Processed #6215249056 

Dear Joshi 

Greetings 

Please note that we haven't received this Order from the courier 

Regards, 

Dineshbabu.E 

Conloc Returns 

Ext – 4647 

From: Apoorv Joshi <[email-masked]> 
Sent: Friday, September 4, 2020 12:27 PM 
To: Ksaconloc Returns <[email-masked]>; ArishLaila <[email-masked]> 
Cc: Fauzan Ahmad, Musalman <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Ali Atef <[email-masked]>; seeta.seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: Refund Not Processed #6215249056 

External email sender, please take precaution. 

Hi Team, 

Kindly check and advise on the below case. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ksaconloc Returns" < [ mailto:[email-masked] | [email-masked] ] >, "ArishLaila" < [ mailto:[email-masked] | [email-masked] ] >, "Suvadeep Saha" < [ mailto:[email-masked] | [email-masked] ] >, "Ramesh Gottimukkala" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Ali Atef" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 3 September, 2020 22:14:53 
Subject: Refund Not Processed #6215249056 

Hi Team, 

With reference to order # 6215249056 

RMA : 24064132 

The items has been collected by Aramex under collection reference H16E17A , Could you please update us if the items delivered to warehouse and process the refund. 

Thank you for your help. 

Regards, 

Fauzan 

From: "Ali Atef" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 3 September, 2020 11:32:55 
Subject: Refund Not Processed 

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : 11/08/2020 

Order ID: 6215249056 

RMA : 24064132 

Assistance Required: Need refund for customer. 

Issue Description: The return collection for the below items have been done under tracking ID (46072092990. H16E17A) and the customer did not get her refund yet kindly check if the items has been submitted to WH to initiate the refund. 

Regards, 

Atef 

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