Subject: Fwd: Kindly assist with new RMA procedure.
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Mon, 21 Sep 2020 23:11:20 -0700 (MST)

Dear Team, 

The ticket ID 1491269 and the Order ID is 9603096331. The item in concern is a 2 pcs set, and the customer has just received 1 item. The value is AED 9.00. (In case of missing items, the refund will be an issue if QC approval is required). 

Kindly assist. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Nikhil Bishnoi" <[email-masked]> 
Sent: Monday, 21 September, 2020 14:53:20 
Subject: Kindly assist with new RMA procedure. 

Hi Team, 

Kindly assist with the attached. What is this new procedure, for the refund. 

Regards, 
Nikhil.