Subject: RE: MADA refund 6439274169
From: Malik Ismail <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Mohammad Shafeeque <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 22 Sep 2020 05:43:27 +0000

Hi Shakeeb,

Please get bank details from customer.

Regards,
Malik
From: Shakeeb Arsalan <[email-masked]>
Sent: Sunday, September 20, 2020 3:10 PM
To: Malik Ismail <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Mohammad Shafeeque <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: MADA refund 6439274169

External email sender, please take precaution.
Hi Malik,

Order Created: Jul 15, 2019
Order : 6439274169
Amount to be refunded : SAR535.50
the order has been returned under the following AWB 46068102651, however the refund got stuck since 30th of Aug due to MADA issue, the customer is chasing us.

Please advise if the refund has been initiated in order to close the issue.

Regards
Shakeeb
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