Subject: Re: Missing items/ 8389403287
From: Asjad Hussain <[email-masked]>
To: Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 21 Sep 2020 05:59:45 -0700 (MST)

Hi team, 

kindly help in closing the case 

From: "Asjad Hussain" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 12 September, 2020 19:10:22 
Subject: Re: Missing items/ 8389403287 

Hi team, 

kindly help in closing the case 

From: "Shakeeb Arsalan" <[email-masked]> 
To: "Ecom cpkuwait" <[email-masked]>, "ecom cskuwait" <[email-masked]>, "midhun madhu" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Friday, 4 September, 2020 17:10:38 
Subject: Re: Missing items/ 8389403287 

Hi Team, 

Please advise regarding the following concern. 

Regards 
shakeeb 

From: "Asjad Hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Monday, 31 August, 2020 15:29:46 
Subject: Missing items/ 8389403287 

Hi team, 

Problem Statement: (Missing items) 

Order Date : Jun 25, 2020 

Order ID: 8389403287 
Tracking ID: 202006261669407 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 7 items but as per the customer he/she has only received 6 items, Under the consignment details we can see that all 7 items has been shipped/Delivered from our side. 

Customer history: 1 ITEMS OUT OF 7 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 
The missing item is 161775453 Glass Bowl with Base - 28x28x13 cms KWD20.00 

Regards, 
Asjad