Subject: RE: KNET Refund - 1465846
From: "Rashid Gafoor Kaskar" <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Cc: seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Reddy Prasad <[email-masked]>, Harish Thakor <[email-masked]>, Anju John <[email-masked]>
Date: Mon, 21 Sep 2020 11:07:06 +0000

Hi,

We have done the refund today

Original Transaction ID202025136679905
IP Address168.187.147.210Batch ID
Transaction Date/TimeMon Sep 21 14:06:29 AST 2020Post Date0921
Transaction ID202026556805314Action CodeCredit
Merchant ID2683Terminal ID268301
Payment InstrumentDebit CardBrand IDNational Bank of Kuwait
Card Number464452******9567Card ExpirationApr , 2022
Transaction Amount16.500Currency Code414
Merchant Track ID159947331300029681Result CodeCAPTURED
Host Response00Authorization Code966293
AVS ResponseCVD2 Validation Repsonse
Reference ID026596000906STAN ID79264
Cardholder Address
ECI7Cardholder Zip Code
User Field 1User Field 2
User Field 3User Field 4
User Field 5
UCAFHost Tran ID

Regards,

Rashid Kaskar,
F&A,
Landmark Group,
Kuwait
(O)  : +965 22909909 Ext 1407

From: Mohammad Shababe Quamar <[email-masked]>
Sent: Monday, September 21, 2020 12:54 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Rashid Gafoor Kaskar <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: KNET Refund - 1465846

Looping in @Rashid Gafoor  Kaskar<mailto:[email-masked]> Please have a look into this.

Thanks,
Shababe Quamar

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 21, 2020 1:44 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: KNET Refund - 1465846

External email sender, please take precaution.
Hi Team,

Please assist on the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 19 September, 2020 13:36:08
Subject: KNET Refund - 1465846

Hi Team,

Kindly assist in investigating the attached charges for KNET. Amount has been deducted from customer's account however, there is no order transaction in their account for the same.

Amount deducted: KWD 16.50

Please look into this and assist in initiated the refund for the same.

Thank you for your help!

Regards,
Apoorv

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