Subject: Re: [#441362] Refund issue #6490421253
From: PayFort Operations Team <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 21 Sep 2020 09:53:29 +0000

Hi Sankar,  ​   Please assist Fauzan with his query of refund for the below mentioned transaction.       Stay Safe  Best Regards,   Harsh Kothari  Operation Analyst     Phone: +971 45739800 (Option 2)  Email: [email-masked]        A letter to our community #stayUPBEAT     
                           
                            On
                            Sun, 20 Sep at  5:57 PM
                            ,  Fauzan Ahmad . Musalman <[email-masked]>  wrote:
                                Hi Team, 
   
 With reference to order #6490421253
 
 RMA: 24053409

 As per hybris the refund has been done on 09 Aug 2020. (Manually refunded by payfort). But customer claiming that he did not received the refund yet. 
 Kindly check and update us with the refund status and the transaction ID. 
   
 Thank you for your help. 
   
 Regards. 
 Fauzan