Subject: Return Process Request - 9601477949
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 21 Sep 2020 02:49:28 -0700 (MST)

Hi Team, 

With reference to the order number: 9601477949 
AWB: RP0910000745 

As per the tracking the following item have been received at warehouse on Sep 12, 2020: 162009249. Customer returned this item as they reported receiving it damaged. The same has been raised under Child Ticket Id: 1492720 however, no response on the same in 48 hours. 

Please assist in getting the following RMA processed: 1000000172. 

Thank you for your help! 

Regards, 
Apoorv