Subject: KNET Refund - 8398862924
From: Apoorv Joshi <[email-masked]>
To: escalations dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Rashid Gafoor Kaskar <[email-masked]>
Date: Mon, 21 Sep 2020 02:36:36 -0700 (MST)

Hi Team, 

With reference to the order number: 8398862924 

Kindly assist in processing the KNET Refund for KWD 20.90. The refund voucher issued for return has been deactivated in this order. We are unable to create Hybris ticket for KNET refund and a Jira Ticket has been raised for the same: REL-118828 - Hybris Ticket Creation Issue(Order ID: 8398862924). Please assist in getting this refund processed. 

Thank you for your help! 

Regards, 
Apoorv