Subject: Re: KNET Refund - 1486223
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>, escalations dxbteam <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 21 Sep 2020 01:37:46 -0700 (MST)

Hi Team, 

Please assist in closing below case. 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "malik ismail" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Cc: "Rashid Gafoor Kaskar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 16 September, 2020 15:43:55 
Subject: KNET Refund - 1486223 

Hi Team, 

Please ignore previous email, forgot to attach the Statement. Apologies for the same. 

Please assist in processing the following KNET Refund tickets: 03600020, 03600021, 03600022 

Customer came on chat and reported that she is waiting for these refund since 45 days hence escalating this directly. Please assist in closing the same. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "malik ismail" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Cc: "Rashid Gafoor Kaskar" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, 16 September, 2020 15:40:01 
Subject: KNET Refund - 1486223 

Hi Team, 

Please assist in processing the following KNET Refund tickets: 03600020, 03600021, 03600022 

Customer came on chat and reported that she is waiting for these refund since 45 days hence escalating this directly. Please assist in closing the same. 

Thank you for your help! 

Regards, 
Apoorv