Subject: Re: Amount Deduction // 1413823 // [email-masked]
From: Seeta Seeta <[email-masked]>
To: Rashid Gafoor Kaskar <[email-masked]>
Cc: Lessin Kumar <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Nitesh Singh <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 21 Sep 2020 00:14:12 -0700 (MST)

Hi team, 

Please assist with the below case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Apoorv Joshi" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]>, "Lessin Kumar" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Nitesh Singh" <[email-masked]> 
Sent: Friday, 4 September, 2020 12:13:07 
Subject: Amount Deduction // 1413823 // [email-masked] 

Hi team, 

Please assist with the below case. 

Thank youf or your help! 

Regards, 
Apoorv 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 27 August, 2020 13:56:01 
Subject: Amount Deduction // 1413823 // [email-masked] 

Hi Team, 

With reference to email address: [email-masked], Customer is complaining that an amount was deducted on 31 July, 2020, however as per our records, no order was placed on that date. 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh