Subject: Re: Amount Deduction // 1413823 // [email-masked]
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 20 Sep 2020 23:55:11 -0700 (MST)

Hi Team, 

Case is pending for a long time and customer is chasing us for refund. Kindly look into this and update us. 

Thanks, 
Nitesh 

From: "Nitesh Singh" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, August 27, 2020 1:56:01 PM 
Subject: Amount Deduction // 1413823 // [email-masked] 

Hi Team, 

With reference to email address: [email-masked], Customer is complaining that an amount was deducted on 31 July, 2020, however as per our records, no order was placed on that date. 

Customer provided the statement as attached. 

Kindly look into this and do the needful. 

Thanks, 
Nitesh