Subject: refund approval for missing items case ID: 1464622
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 20 Sep 2020 22:46:26 -0700 (MST)

Problem Statement : Not shipped order / Refund approval. 

Ticket id : 1464622 
Order Date : 16-Apr-2020 
Order ID: 6482820821 
Tracking ID : 45944238196 
Total Price : 150 KSA 

Issue Description : 
The order was placed on 16-Apr-2020 but he did not receive his complete items now he is looking for his missing items. 

items detail: 
162205638 - - Giggles Textured Round Neck T-shirt and Pyjama Set SAR 62.00 babyshop QTY 1 
157060879 - - Juniors Plain Sleeveless Bodysuit with Round Neck SAR 48.00 babyshop QTY 4 
160018295 - - Full Length Plain Leggings with Elasticised Waistband SAR 40.00 splash QTY 2 

Case history : The customer reached out to us on 7 Sep 2020 and since then the issue was pending. 

Customer's history : the customer is with us since 16/04/20 and this is his first order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 

Best Regards 
ammar asif