Subject: FW: POD// 6483503681
From: Jessie Caparas <[email-masked]>
To: Prakash Iyangar <[email-masked]>, Ramesh Gottimukkala <[email-masked]>, Mohammad Ayaz <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 21 Sep 2020 05:39:51 +0000

Hi Prakash,

As per the below email, the courier team has not shared any POD and customer claims that this order has not been received.

Please advise if we can refund SAR 485.

This is the customer’s first order with us.

FYI @Ramesh Gottimukkala<mailto:[email-masked]> @Mohammad Ayaz<mailto:[email-masked]> to be debited from courier partner.

From: Jessie Caparas
Sent: Saturday, August 22, 2020 5:26 PM
To: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; ALL RUH OPS Landmark <[email-masked]>; AbdulrahmanMoha <[email-masked]>
Cc: Fauzan Ahmad, Musalman <[email-masked]>; RamezG <[email-masked]>; AbdelKaderS <[email-masked]>; seeta.seeta <[email-masked]>; Algaili Ahmed <[email-masked]>; Shakeeb Arsalan <[email-masked]>
Subject: RE: POD// 6483503681
Importance: High

@ALL RUH OPS Landmark<mailto:[email-masked]> @AbdulrahmanMoha<mailto:[email-masked]>

Can we please get the POD for this order?

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 21, 2020 2:02 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: ALL RUH OPS Landmark <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; AbdulrahmanMoha <[email-masked]<mailto:[email-masked]>>; RamezG <[email-masked]<mailto:[email-masked]>>; AbdelKaderS <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Algaili Ahmed <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: POD// 6483503681

External email sender, please take precaution.
Hi Team,

Kindly assist with the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
To: "ALL RUH OPS Landmark" <[email-masked]<mailto:[email-masked]>>, "AbdulrahmanMoha" <[email-masked]<mailto:[email-masked]>>, "RamezG" <[email-masked]<mailto:[email-masked]>>, "AbdelKaderS" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, August 14, 2020 11:53:38 PM
Subject: POD// 6483503681

Hi Team,

Kindly update us with POD of below order.

Tracking ID: 45767131336
Order ID: 6483503681

Regards,
Fauzan

________________________________
From: "Algaili Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 14 August, 2020 10:43:37
Subject: Re: POD// 6483503681

Hi Team,

Problem Statement: What is the issue (POD) Courier Team
Order Date : 18-Apr-2020
Order ID: 6483503681
Tracking ID: 45767131336
Assistance Required: Need POD
Issue Description: The consignment show the order has been delivered but the customer is still insisting not receiving the order, kindly share us with POD.

​Regards,
Algaily

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com