Subject: Re: refund issue case ID ; 1438692
From: Ammar Asif <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 20 Sep 2020 22:29:19 -0700 (MST)

Hi team, 
any update? 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Monday, 14 September, 2020 08:59:02 
Subject: refund issue case ID ; 1438692 

Problem Statement: Refund Not Processed 
Order Date : na 
Order ID: na 
Tracking ID: na 
Assistance Required: Need refund for customer. 

customer is claiming that his money got deducted without placing the order 
kindly note that he placed order on 13/06/2020 , and the amount was 588 but as we can see in the screenshot that he shared with us , that the amount was debited on 30/07/220 again 
please find the attachment 

please do needful. 

Best regards 
Ammar Asif