Subject: Re: Refund follow on is rejected/ 6202827633
From: Seeta Seeta <[email-masked]>
To: [email-masked]
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, asjad hussain <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 20 Sep 2020 07:34:34 -0700 (MST)

Hi Team, 

With reference to order number: 6202827633, The customer's refund of SAR 599.20 is getting rejected again and again. The agent has raised Jira for the same concern but they have advised us to contact your team. 

Kindly assist us in the case asap. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 18 September, 2020 13:39:09 
Subject: Refund follow on is rejected/ 6202827633 

Hi team, 

with reference to order number: 6202827633 

The order was cancelled but the refund follow on rejected and the case is pending for long, the issue was raised with jira team but the problem is not fixed till now. 
kindly check and do the needful. 

Regards, 
Asjad.