Subject: Re: Need Urgent assembly/8390537453
From: Shakeeb Arsalan <[email-masked]>
To: Jessie Caparas <[email-masked]>, ecom cskuwait <[email-masked]>, Ecom cpkuwait <[email-masked]>, midhun madhu <[email-masked]>
Cc: Joby Puthiyedath <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Asjad Hussain <[email-masked]>, Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 20 Sep 2020 06:30:10 -0700 (MST)

Hi Team, 

Any update ? 

From: "Jessie Caparas" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "ecom cskuwait" <[email-masked]>, "Joby Puthiyedath" <[email-masked]>, "Ecom cpkuwait" <[email-masked]>, "midhun madhu" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, September 13, 2020 3:43:52 PM 
Subject: RE: Need Urgent assembly/8390537453 

[ mailto:[email-masked] | @ecom cpkuwait ] [ mailto:[email-masked] | 
@ecom cskuwait ] [ mailto:[email-masked] | 
@Joby Puthiyedath ] [ mailto:[email-masked] | 
@Midhun Madhu ] 

Can we get help or reply on this assembly request? 

From: Shakeeb Arsalan <[email-masked]> 
Sent: Friday, September 11, 2020 1:34 PM 
To: ecom cskuwait <[email-masked]>; Joby Puthiyedath <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Asjad Hussain <[email-masked]>; seeta.seeta <[email-masked]>; Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; ecom cpkuwait <[email-masked]>; Midhun Madhu <[email-masked]> 
Subject: Re: Need Urgent assembly/8390537453 

External email sender, please take precaution. 

Hi Team, 

Any update? 

From: "ecom cskuwait" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Joby Puthiyedath" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Ecom cpkuwait" < [ mailto:[email-masked] | [email-masked] ] >, "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, August 23, 2020 10:05:59 AM 
Subject: RE: Need Urgent assembly/8390537453 

Dear Sir, 

Please look at below mail & do the needful. 

Thanks 

Sharween. 

From: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Sent: 22 August 2020 16:11 
To: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; ecom cpkuwait < [ mailto:[email-masked] | [email-masked] ] >; ecom cskuwait < [ mailto:[email-masked] | [email-masked] ] >; Midhun Madhu < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Asjad Hussain < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Need Urgent assembly/8390537453 
Importance: High 

[ mailto:[email-masked] | @Midhun Madhu ] [ mailto:[email-masked] | 
@ecom cpkuwait ] [ mailto:[email-masked] | 
@ecom cskuwait ] 

Any update? 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, August 21, 2020 11:39 AM 
To: Jessie Caparas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: ecom cpkuwait < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; ecom cskuwait < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Asjad Hussain < [ mailto:[email-masked] | [email-masked] ] >; Midhun Madhu < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Need Urgent assembly/8390537453 

External email sender, please take precaution. 

Hi Jessie, 

Kindly check and advise if there is any update on the below. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ecom cpkuwait" < [ mailto:[email-masked] | [email-masked] ] >, "ecom cskuwait" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, August 13, 2020 5:14:11 PM 
Subject: Re: Need Urgent assembly/8390537453 

Hi Team, 

Any update ? 

From: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Ecom cpkuwait" < [ mailto:[email-masked] | [email-masked] ] >, "ecom cskuwait" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "midhun madhu" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, August 7, 2020 2:34:22 PM 
Subject: Re: Need Urgent assembly/8390537453 

Hi Team, 

With reference to the order number 8390537453, customer placed the order for 161956160 - - Giggles Erica Toddler Bed and he is requesting for assembly. 

So can you please arrange the same asap. 

Thanks & Regards, 
Seeta Kunwar 

From: "asjad hussain" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 6 August, 2020 16:59:59 
Subject: Need Urgent assembly/8390537453 

Hi Team 

Problem Statement: Item not assembled properly 

Order Date : Jul 2, 2020 

Order ID: 8390537453 

Tracking ID: FP07031000848 

Assistance Required: Need Urgent assembly again 

Issue Description: The order was delivered on 05/07/2020 but one item( 161956160 Giggles Erica Toddler Bed) was WWD item and was not assembled properly at home, the customer complaining that the item has not been arranged properly and sent us the picture. 

Regards 

Asjad, 

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