Subject: Re: partial cancel order
From: Seeta Seeta <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Ali Atef <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 20 Sep 2020 06:20:07 -0700 (MST)

Hi Team, 

With reference to the order number: 6220750321, the order was placed on 2nd Sept and the customer placed the order for 5 items, and out of that 1 item was only shipped and collected by the customer. 

1 Item was already out of stock and the refund has already processed for that, Now there are 3 items remaining for the order when partial cancellation is there but whenever we are canceling the remaining items it's getting rejected. 

We request you to check and cancel the items from your end so the refund can be processed. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ali Atef" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, 20 September, 2020 17:21:09 
Subject: partial cancel order 

Dear Team, 

Kindly confirm if the items below are going to be delivered or not as the order is partial cancel order and the customer keep asking about remaining items. 

Order number: 6220750321 
AWB: 622075032122999991 
Store code: Max60128 

Items: 
1- 162110274 - - Printed Sleeveless Dress with Round Neck 
2- 162110748 - - Foil Print Sleeveless Dress with Round Neck and Smocking Detail 
3- 162110270 - - Unicorn Printed Sleeveless Dress with Round Neck 

Best Regards, 
Atef