Subject: Re: Refund Not Processed
From: Seeta Seeta <[email-masked]>
To: Ali Atef <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 20 Sep 2020 06:09:37 -0700 (MST)

Atef, 

what is the problem? you are forgetting the process or what. There is no amount mentioned in RMA so how on earth the refund will gonna initiate. I have raised RMA and now create the jira for refund approval as the amount is SAR 35 

Return Requests 

Return Request Number 
RMA 
Time created 
Voucher Code 
PG Value 
RV Value 
Cash Value 
My Credit 
COD Non Refund Value 
Voucher Non Refund Value 
Delivery Cost 
Partner Tracking ID 
Agent Name 
Delete 

- 
	
03647282 
	
23613283 
	
4/24/20 12:45 PM 

0 
	
0 
	
0 
	
0 
	
0 
	
0 
	
0 
	
45944106563;D253022 
	
محمد قدري عبدالحفيظ 

	Delete 	

		

Product 
Expected Quantity 
Received Quantity 
Reason 
Action 
Status 
Notes 

Slogan Printed Bomber Jacket with Long Sleeves and Zip Closure 
	
0 

I’m not happy with the fit 
	
IMMEDIATE 
	
Cancelled 
	
COVID-19 Support : Cancelled due to new regulations 
Order History 

Thanks & Regards, 
Seeta Kunwar 

From: "Ali Atef" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 20 September, 2020 17:24:37 
Subject: Re: Refund Not Processed 

Hi Team, 

Any update? 

From: "Ali Atef" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, September 19, 2020 4:52:05 AM 
Subject: Refund Not Processed 

Hi Team, 

Problem Statement: Refund Not Processed 
Order Date : 15/04/2020 
Order ID: 6482242487 
RMA : 23613283 

Assistance Required: Need refund for customer. 
Issue Description: The return collection for the below items have been done under tracking ID (45944106563, D253022) and the customer did not get her refund yet kindly check if the items has been submitted to WH to initiate the refund. 

Regards, 
Atef