Subject: Re: ON_VALIDATION_CANCELLED order
From: Seeta Seeta <[email-masked]>
To: Ali Atef <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 20 Sep 2020 06:04:10 -0700 (MST)

Atef, 

are you even serious now or what? the authorization is canceled so there will be no refund. You should have to inform the customer same that the amount was only authorized and we have canceled the authorization so the amount will be revere back to the customer's account. 

Payment Transactions 

Time 
Type 
Request id 
Amount 
Transaction status 
Transaction status details 

+ 
	
9/7/20 6:30 PM 
	
AUTHORIZATION 
	
9601954223 
	
AED67.15 
	
ACCEPTED 
	
COMMUNICATION_PROBLEM 

+ 
	
9/7/20 6:30 PM 
	
CANCEL 
	
9601954223 
	
AED67.15 
	
ACCEPTED 
	
SUCCESFULL 

Thanks & Regards, 
Seeta Kunwar 

From: "Ali Atef" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, 20 September, 2020 17:34:06 
Subject: Re: ON_VALIDATION_CANCELLED order 

Hi Team, 

Any update? 

From: "Ali Atef" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Tuesday, September 8, 2020 9:11:44 PM 
Subject: ON_VALIDATION_CANCELLED order 

Hi Team, 

With reference to Order #9601954223 
Order Status:ON_VALIDATION_CANCELLED 
Ticket : 1463980 

The order is ON_VALIDATION_CANCELLED the customer was paid by his visa card, and till now the refund not processed, kindly check and do the needful. 

Regards, 
Atef