Subject: Re: MADA refund 6439274169
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 20 Sep 2020 04:10:02 -0700 (MST)

Hi Malik, 

Order Created: Jul 15, 2019 
Order : 6439274169 
Amount to be refunded : SAR535.50 
the order has been returned under the following AWB 46068102651, however the refund got stuck since 30th of Aug due to MADA issue, the customer is chasing us. 

Please advise if the refund has been initiated in order to close the issue. 

Regards 
Shakeeb