Subject: MADA refund 6481106511
From: Shakeeb Arsalan <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Mohammad Shafeeque <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sun, 20 Sep 2020 03:33:13 -0700 (MST)

Hi Malik, 

Order Created:Apr 13, 2020 
Order : 6481106511 
Amount to be refunded : SAR625.50 
the following shipment 290085782694 was marked as not delivered and the refund is stuck since June 16th, the customer is chasing us for the same, 
Please update if the refud has been initiated so we can close the case. 

Regards 
Shakeeb