Subject: Re: Refund issue for not delivered order 8374613779 Tracking ID: 100040968966
From: Algaili Ahmed <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sun, 20 Sep 2020 02:04:16 -0700 (MST)

Any update. 

From: "Farah Humaidan" <[email-masked]> 
To: "Shakeeb Arsalan" <[email-masked]>, "Midhun madhu" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Algaili Ahmed" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Thursday, 10 September, 2020 12:17:14 
Subject: RE: Refund issue for not delivered order 8374613779 Tracking ID: 100040968966 

Dear Shakeeb, 

Below has been forwarded to check if payment was successfully done so we can refund the customer 

	

Farah Humaidan 

Business Development Executive 

Mob. +965 97238957 

Tel. +965 1881881 

From: Shakeeb Arsalan [mailto:[email-masked]] 
Sent: Wednesday, September 9, 2020 5:58 PM 
To: Farah Humaidan <[email-masked]>; [email-masked] 
Cc: [email-masked]; Jessie Caparas <[email-masked]>; Seeta Seeta <[email-masked]>; Algaili Ahmed <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]> 
Subject: Refund issue for not delivered order 8374613779 Tracking ID: 100040968966 

Hi Team, 

Issue statement : Refund for not delivered order 
Order Created : 28-Mar-2020 
Order NO : 8374613779 
Tracking ID: 100040968966 
Amount to be refunded : KWD 33.30 

Issue description : the customer got link from the courier to pay online, However the order marked as not delivered, 
the customer now is asking for the refund, Pls check and do the needful. 

Regards 
Shakeeb