Subject: Missing items/2000132358
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: Seeta Seeta <[email-masked]>, asjad hussain <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, [email-masked]
Date: Sat, 19 Sep 2020 09:28:20 -0700 (MST)

Hi Team, 

Please assist us on below case. 

Regards, 
Fauzan 

From: "asjad hussain" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Saturday, 19 September, 2020 12:02:36 
Subject: Missing items/2000132358 

Hi team, 
Problem Statement: (Missing items) 
Order Date : Sep 8, 2020 
Order ID: 2000132358 
Tracking ID: 43816551881 
Assistance Required: Need missing item 

Issue Description: Customer placed order for 11 items but as per the customer he/she has only received 4 items, Under the consignment details we can see that all 11 items has been shipped/Delivered from our side. 

Customer history: 7 ITEMS OUT OF 11 IS MISSING, CUSTOMER WANTS THE SAME ASAP. CUSTOMER REPORTED THE ISSUES FIRST TIME AS PER HIS HISTORY. 

The missing item ​are: 
1)162370668 - - Printed T-shirt with Round Neck and Cap Sleeves EGP120.00 
2) ​162075883 - - Solid Collared Tunic with Long Sleeves and Front Knot Detail EGP230.00 
3) 162307392 - - Solid Joggers with Drawstring Closure EGP260.00 
4) 162369412 - - Stripe Detail T-shirt with Collared Neck and Short Sleeves EGP100.00 
5) 161914074 - - Solid Joggers with Pocket Detail and Drawstring Closure EGP360.00 
6) 162054246 - - Plain Jog Pants with Elasticised Waistband and Pocket Detail EGP150.00 
7) 162352082 - - Solid T-shirt with Round Neck and Chest Pocket EGP70.00 

Regards, 
Asjad.