Subject: RE: Item collected without AWB / 8201595262
From: Jessie Caparas <[email-masked]>
To: "Fauzan Ahmad . Musalman" <[email-masked]>
Cc: seeta.seeta <[email-masked]>, Rehan Khan <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sat, 19 Sep 2020 09:54:16 +0000

Hi Fauzan,

This should be checked by KW WH team. Create a child ticket and assign to them.

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Saturday, September 19, 2020 11:52 AM
To: Jessie Caparas <[email-masked]>
Cc: seeta.seeta <[email-masked]>; Rehan Khan <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Item collected without AWB / 8201595262
Importance: High

External email sender, please take precaution.
Hi Jessie,

Kindly help us on below case. The item has been collected from customer and He also provided us the receipt. kindly check and do the needful.
Order #8201595262
RMA: 43409078

Thank you for your help.

Regards.
Fauzan

________________________________
From: "Rehan Khan" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 19 September, 2020 13:15:32
Subject: Item collected without AWB / 8201595262

Hi Team,

Customer raised a return request for his incomplete item but AWB was not created so we asked him for the address in order to create a manual AWB but customer inform us the item has been collected already without AWB.
He also provided us the receipt which courier partner provided him while collecting his return item.

So please do the needful.

Order number - 8201595262
Ticket number - 1463536

Regards
Rehan

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com