Subject: RE: Amount Deduction Issue - 1425097
From: Jessie Caparas <[email-masked]>
To: Apoorv Joshi <[email-masked]>, "Rashid Gafoor Kaskar" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, seeta.seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 19 Sep 2020 09:11:03 +0000

@Rashid Gafoor  Kaskar<mailto:[email-masked]>

For your help please.

From: Apoorv Joshi <[email-masked]>
Sent: Thursday, September 17, 2020 5:27 PM
To: Jessie Caparas <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>
Subject: Amount Deduction Issue - 1425097

External email sender, please take precaution.
Hi Jessie,

Kindly advise if there is any update on the below case.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 10 September, 2020 16:18:33
Subject: FW: Amount Deduction Issue - 1425097

Hi @Rashid Gafoor  Kaskar<mailto:[email-masked]>

Kindly check the below concern please.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, September 9, 2020 11:00 AM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>
Subject: Amount Deduction Issue - 1425097

External email sender, please take precaution.
Hi team,

Kindly assist in closing the below issue.

Thank you for your help!

Regards,
Apoorv

________________________________
From: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
To: "Rashid Gafoor Kaskar" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, 6 September, 2020 13:21:13
Subject: Amount Deduction Issue - 1425097

Hi Rashid,

Customer is reporting that an amount of KWD 7.280 was deducted from their account but no order was placed. Request you to please check if there is any realisation received on our end for the attached transaction, if so, please initiate refund for the same. Customer's registered email address is [email-masked]<mailto:[email-masked]>

Thank you for your help!

Regards,
Apoorv

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com