Subject: Refund Pending // 6216166159 // 1461968
From: Nitesh Singh <[email-masked]>
To: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Sat, 19 Sep 2020 00:13:49 -0700 (MST)

Hi Team, 

Problem Statement: Refund Not Processed 

Order Date : Aug 15, 2020 

Order ID: 6216166159 
Return Tracking ID: 46172421912 
Assistance Required: Need refund to customer 
RMA: 24071513 

Issue Description: Customer raised a return request for 2 items and handed over to the courier team. 

Tracking status shows that items returned to Warehouse, however customer didn't received the refund. We have emailed to Warehouse team to check and update/process, however no response received from them. 

Kindly look into the issue and do the needful. 

Regards, 
Nitesh