Subject: Refund on validation cancelled: Case id - 1425555 Order id - 8399515446
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 18 Sep 2020 22:44:02 -0700 (MST)

Hi Team, 

Please note that the customer has shared his transaction details and claimed that there is a deduction of KWD 15.50 from his account however we do not see any such order. 

We request you to please see the attachment check if deduction has been done from our side and arrange a refund for the same. 

Hybris (Knet) ticket id - 03588098 

Case id - 1425555 
Order id - 8399515446 
Transaction id - P-676790- 023911015788 

Email id - [email-masked] 

Thank you for your help. 

Regards, 
Manish