Subject: Re: Knet refund issue case ID: 1489203
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: Ammar Asif <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 18 Sep 2020 09:20:18 -0700 (MST)

Hi Ammar, 

Before writing any escalation please be provide us the correct details this order is on validation how it has been returned to Conloc. However the refund has been don on 9/18/20. 

Regards, 
Fauzan 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 18 September, 2020 10:33:34 
Subject: Knet refund issue case ID: 1489203 

Problem Statement: Refund Not Processed 
Order Date : Sep 11, 2020 
Order ID: 8202559550 
Ticket ID: 03566111 
Assistance Required: Need refund for customer. 

Issue Description: the items have been returned to WH conloc under above tracking ID 

please initiate the refund if you have already received the items. 

Regards, 
Ammar Asif