Subject: Deduction validation: Case id - 1463966
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Fri, 18 Sep 2020 00:17:06 -0700 (MST)

Hi Team, 

Please note that the customer has shared his transaction details and claimed that there is a deduction of KWD 7.50 for thee times with a total deduction of KWD 22.50 from his account however we do not see any such order. 

We request you to please see the attachment check if deduction has been done from our side and arrange a refund for the same. 

Case id - 1463966 
Email id - [email-masked] 

Mobile number:60716045 
Order number: 8201982295 
Account in KFH:10132003151201 
Second KFH account number: 10129000766505 

Thank you for your help. 

Regards, 
Manish