Subject: Re: Knet refund issue case ID; 1480921
From: Shakeeb Arsalan <[email-masked]>
To: Ammar Asif <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 17 Sep 2020 08:44:21 -0700 (MST)

the refund was initiated on 17th of Sept 

Original Transaction ID202025490598129IP Address168.187.147.210Batch IDTransaction Date/TimeThu Sep 17 16:38:28 AST 2020Post Date0917Transaction ID202026175045972Action CodeCreditMerchant ID2683Terminal ID268301Payment InstrumentDebit CardBrand IDAhli United BankCard Number537016******1006Card ExpirationJul , 2021Transaction Amount26.600Currency Code414Merchant Track ID159971877200003711Result CodeCAPTUREDHost Response00Authorization Code141481AVS ResponseCVD2 Validation RepsonseReference ID026196000731STAN ID60191Cardholder AddressECI7Cardholder Zip CodeUser Field 1User Field 2User Field 3User Field 4User Field 5UCAFHost Tran ID 

From: "Ammar Asif" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Sent: Wednesday, September 16, 2020 2:49:44 PM 
Subject: Knet refund issue case ID; 1480921 

Problem Statement: Refund Not Processed 
Order Date :10-Sep-2020 
Order ID: 8202357359 
Ticket ID: 03566094 
Assistance Required: Need refund for customer. 

​money deducted but order not confirmed 

please do needful 

Best regards 
Ammar Asif