Subject: Late Shipping
From: Ali Atef <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Thu, 17 Sep 2020 08:19:29 -0700 (MST)

Hi Team, 

Problem Statement: Late Shipping 
Order Date :Aug 11, 2020 
Order ID: 6215262501 
Tracking ID: No consignment 
Assistance Required: Need Urgent Delivery or cancellation of order 

Issue Description: Customer placed order on Aug 11, 2020 and till now he has not received the order. As per the hybris there is no consignment ready for the order. Customer wants to cancel his order and wants the the refund asap. 

Regards, 
Atef