Subject: Re: KNET Amount Deduction - 8398274776
From: Apoorv Joshi <[email-masked]>
To: Mohd Imran <[email-masked]>
Cc: Rashid Gafoor Kaskar <[email-masked]>, Harish Thakor <[email-masked]>, Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>, Shakeeb Arsalan <[email-masked]>, anju john <[email-masked]>
Date: Thu, 17 Sep 2020 06:59:42 -0700 (MST)

Hi Imran, 

Please advise on the below case, customer is contacting again and is saying that it has been a month now and the refund is still not processed. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohd Imran" <[email-masked]> 
To: "Rashid Gafoor Kaskar" <[email-masked]>, "Harish Thakor" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "anju john" <[email-masked]> 
Sent: Sunday, 13 September, 2020 13:42:16 
Subject: RE: KNET Amount Deduction - 8398274776 

Hi [ mailto:[email-masked] | 
@Rashid Gafoor  Kaskar ] , 

Please do the needful. 

From: Apoorv Joshi <[email-masked]> 
Sent: Saturday, September 12, 2020 12:31 PM 
To: Mohd Imran <[email-masked]> 
Cc: Rashid Gafoor Kaskar <[email-masked]>; Harish Thakor <[email-masked]>; seeta.seeta <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Escalations Dxbteam <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Anju John <[email-masked]> 
Subject: Re: KNET Amount Deduction - 8398274776 

External email sender, please take precaution. 

Hi Imran, 

Generated KNET refund in this order as well: 03589062. 

Please assist to close this. This is still pending. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Mohd Imran" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "anju john" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, 7 September, 2020 14:26:32 
Subject: RE: KNET Amount Deduction - 8398274776 

Hi [ mailto:[email-masked] | 
@Rashid Gafoor  Kaskar ] , 

Please help to get this closed. 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, September 6, 2020 3:56 PM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Rashid Gafoor Kaskar < [ mailto:[email-masked] | [email-masked] ] >; seeta.seeta < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Anju John < [ mailto:[email-masked] | [email-masked] ] >; Harish Thakor < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: KNET Amount Deduction - 8398274776 

External email sender, please take precaution. 

Hi Team, 

Kindly assist in getting this closed. Receiving no response from concerned. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "anju john" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 2 September, 2020 12:17:13 
Subject: KNET Amount Deduction - 8398274776 

Dear Rashid, 

Kindly assist with the below case. Thank you for your help! 

Regards, 

Apoorv 

From: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Rashid Gafoor Kaskar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "anju john" < [ mailto:[email-masked] | [email-masked] ] >, "Harish Thakor" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 28 August, 2020 18:22:24 
Subject: KNET Amount Deduction - 8398274776 

Hi Team, 

With reference to the order number: 8398274776 

Order is On validation however, the customer is reporting that the amount was deducted from their account and was not returned. Please find attached the Bank Statement customer has shared regarding the same and assist in initiating the refund for the same if the amount is received on our end. 

Thank you for your help! 

Regards, 

Apoorv 

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