Subject: Re: Collection Delay - 8396679240
From: Apoorv Joshi <[email-masked]>
To: olm kuwait <[email-masked]>, midhun madhu <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Thu, 17 Sep 2020 04:35:11 -0700 (MST)

Hi Team, 

Customer has reported that the following return has been successfully done, please find attached the return receipt for the same. However, as per the tracking of AWB: RP08160001418, it is still showing not picked. Please share the AWB under which the item has been collected. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Apoorv Joshi" <[email-masked]> 
To: "olm kuwait" <[email-masked]>, "midhun madhu" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, 10 September, 2020 11:31:57 
Subject: Collection Delay - 8396679240 

Hi Team, 

AWB# RP08160001418 

Kindly confirm the exact issue as to why the collection is unsuccessful until now. We will get in touch with the customer and try having this arranged accordingly once we know the exact issue happening with this. 

Please assist with this as it is pending since Aug 16, 2020. 

Thank you for your help! 

Regards, 
Apoorv