Subject: New Reply Received - RE: Welcome to Centrepoint
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 15 Sep 2020 13:25:30 +0000

Hi Fauzan Musalman,  The customer has responded to the ticket.  RE: Welcome to Centrepoint  Ticket comment <div><br></div>
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<div id="composer_signature"><div style="font-size:85%;color:#575757" dir="auto">Sent from my Samsung Galaxy smartphone.</div></div>
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<div>From: Centrepoint &lt;[email-masked]&gt; </div>
<div>Date: 9/15/20  17:21  (GMT+04:00) </div>
<div>To: [email-masked] </div>
<div>Subject: RE: Welcome to Centrepoint </div>
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	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 1477179</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="rtl">عميلنا العزيز,<br><br>تتعلق هذه الرسالة الإلكترونية بحالة خدمة العملاء الخاصة بك # 1477179<br><br>نحن نقوم بمتابعة بريدنا الإلكتروني منذ يوم (المذكور أدناه). لم نسمع منك خلال اليوم السابق. نطلب منكم تزويدنا بالمعلومات المطلوبة في البريد الإلكتروني التالي أدناه لمساعدتنا في حل استفسارك.<br><br>نطلب منك التفضل بالرد خلال 24 ساعة القادمة ، أو سيتم إغلاق الطلب بشكل تلقائي واعتبار أن القضية قد تم حلها.<br><br>نتطلع الى ردكم.</div>
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<div dir="ltr">Fauzan Musalman : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr"><div dir="ltr">Hi Jellie ,<br><br>Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We would be happy to help you. However, could you please elaborate your concern so we can assist you with this accordingly.<br><br>Thank you for your help! We are looking forward to hear from you soon!<br><br>Your Friends,<br>The Support Team<br>
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Attachments :
1. <a href='http://helpae.centrepointstores.com/helpdesk/attachments/2043147504559'>Screenshot_20200915-172354_Email.jpg</a>
  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/1477179