Subject: Re: Late Shipping /// 9799133486
From: Shivani Rani <[email-masked]>
To: "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 15 Sep 2020 01:35:29 -0700 (MST)

Hi Team, 

Kindly look into this case as customer is threatening to file a compliant in consumer protection. 

Thank you for your help! 

Regards, 
Shivani 

From: "Shivani Rani" <[email-masked]> 
To: "Fauzan Ahmad, Musalman" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, September 11, 2020 7:10:36 PM 
Subject: Late Shipping /// 9799133486 

Hi Team, 

Ticket: 1444351 
Problem Statement: Late Shipping 
Order Date : Aug 24, 2020 
Order ID: 9799133486 

Assistance Required: Need urgent shipping 

Issue Description: The order was placed om 24 Aug, 2020 but still is showing "IN PROGRESS". 

We have already escalated this case to concern team but did not receive any response from their end. 

Please shipped the order on priority so that the customer can receive it as soon as possible. 

Thank you for your help! 

Regards, 
Shivani