Subject: Late bank transfer /// 9798840008
From: Shivani Rani <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Cc: "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 15 Sep 2020 01:19:32 -0700 (MST)

Hi Team, 

Ticket: 1423551 
Order Date : Aug 22, 2020 
Order ID: 9798840008 
Hybris ID: 03569035 
Assistance Required: Need urgent refund 

Issue Description: The refund is showing "BANK_TRANSFER_IN_PROGRESS". 

The customer reported that he already contacted customer protection to raise a complaint. 

Kindly check and process it as soon as possible. 

Thank you for your help! 

Regards, 
Shivani