Subject: Re: On Validation but amount captured
From: Seeta Seeta <[email-masked]>
To: Rehan Khan <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 15 Sep 2020 00:27:27 -0700 (MST)

Hi Rehan, 

The refund is already processed. 
Payment Transactions 

Time 
Type 
Request id 
Amount 
Transaction status 
Transaction status details 

+ 
	
9/7/20 1:30 AM 
	
CAPTURE 
	
8201874537 
	
KWD16.00 
	
ACCEPTED 
	
COMMUNICATION_PROBLEM 

+ 
	
9/14/20 3:52 PM 
	
REFUND_FOLLOW_ON 
	
8201874537 
	
KWD16.00 
	
ACCEPTED 
	
SUCCESFULL 

Thanks & Regards, 
Seeta Kunwar 

From: "Rehan Khan" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Sunday, 13 September, 2020 19:11:27 
Subject: On Validation but amount captured 

Hi Team, 

The order has not been placed successfully because it was on validation but as per the Payment Transactions the amount has been captured. 
So please refund his amount as soon as possible. 

Order number - 8201874537 
Ticket number - 1475946 

Hybris Ticket ID - 03566061 
Amount - KWD16.00 

Regards 
Rehan