Subject: Re: The amount has been deducted without completing the order
From: Shakeeb Arsalan <[email-masked]>
To: Rashid Kaskar <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Hafizullah Lsm <[email-masked]>, escalations dxbteam <[email-masked]>, Harish thakor <[email-masked]>, anju john <[email-masked]>
Date: Mon, 14 Sep 2020 09:56:44 -0700 (MST)

Hi Team 

Kindly assist regarding the following concern. 

Regards 
Shakeeb 

From: "Hafizullah Lsm" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Sent: Saturday, September 12, 2020 5:10:42 PM 
Subject: The amount has been deducted without completing the order 

Hi Team 

Problem Statement: The amount has been deducted without completing the order 

Deduction Date: Sep 7, 2020 
Order ID: [email-masked] 
Total Price: KWD 37.120 
Transaction ID: 025144020768 

Assistance Required: Need to check and refund 

Issue Description: The customer calming that the amount has been deducted and the order did not complete and now he demanding the refund and he has sent for us transaction ID ( 025144020768) so we request that please do the needful 

Regards 
Hafizullah