Subject: Re: Refund Voucher for Order# 9601288511
From: Shakeeb Arsalan <[email-masked]>
To: Akshay Berry <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Mon, 14 Sep 2020 05:44:41 -0700 (MST)

Hi Akshay, 

the voucher has been shared with the customer successfully. 

Regards 
Shakeeb 

From: "Akshay Berry" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Monday, September 14, 2020 5:15:59 PM 
Subject: FW: Refund Voucher for Order# 9601288511 

Hi guys, 

Please do the needful. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Raveen Sethupathy <[email-masked]> 
Sent: Monday, September 14, 2020 2:31 PM 
To: Akshay Berry <[email-masked]>; Gito Varghese <[email-masked]>; Ron Thomas <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]> 
Subject: Re: Refund Voucher for Order# 9601288511 

Dear Babyshop Team, 

The Voucher has been created as requested. I have put the configuration below, please check and let me know if anything has to change. 

Code: V52-8P5N-KW9F-C3W5-4|Start Date: 14.09.2020 00:00:00|End Date: 14.10.2020 23:59:59 

Type: Serial Voucher|Concept: BABYSHOP|Territory: UAE|Checkout Site: N/A 

Value: 12 AED|Minimum Threshold Value: 15 AED|Maximum Discount: N/A|Combinable with other vouchers: TRUE 

Total quantity of redeemable vouchers: 1|Total quantity of redemptions per customer: 1 

Categories included/excluded: N/A|Brands included: N/A|Device Restriction: N/A 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Monday, September 14, 2020 11:20 AM 
To: Gito Varghese < [ mailto:[email-masked] | [email-masked] ] >; Ron Thomas < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Raveen Sethupathy < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: FW: Refund Voucher for Order# 9601288511 

Hi team, 

Kindly create a voucher for AED 12 threshold AED 15 for BS items valid for 1 month. 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

From: Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, September 13, 2020 5:53 PM 
To: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Refund Voucher for Order# 9601288511 

Pls go ahead. 

Regards, 

Sachin 

From: Akshay Berry < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, September 13, 2020 5:48 PM 
To: Sachin Maheshwari < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Refund Voucher for Order# 9601288511 

Hi Sachin, 

Kindly approve a refund voucher for AED 12 to be issued as a difference amount for the subject order as the customer received damaged 162433988 - - Marcus & Marcus 3-Stage Palm Grasp Toothbrush Set and she is willing to order the other color but the price has increased. 

[ https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.babyshopstores.com%2Fae%2Fen%2FBaby-%2526-Moms%2FHealth-%2526-Safety%2FOral-Care%2FBABYSHOP-Marcus-%2526-Marcus-3-Stage-Palm-Grasp-Toothbrush-Set%2Fp%2F162433987&data=02%7C01%7CAkshay.Berry1%40landmarkgroup.com%7C12caf41f1cf2478aa8c708d85899357a%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637356762338278536&sdata=%2B9vaTnE6PGV9hPCRAo1Gvpw1apAeUHw75zJ4SLc86Xw%3D&reserved=0 | https://www.babyshopstores.com/ae/en/Baby-%26-Moms/Health-%26-Safety/Oral-Care/BABYSHOP-Marcus-%26-Marcus-3-Stage-Palm-Grasp-Toothbrush-Set/p/162433987 ] 

Regards, 

Akshay Berry 

Email: [ mailto:[email-masked] | 
[email-masked] ] 

T: +971 4 5172125 

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