Subject: Re: Refund approval.
From: Haithm Saeed <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Mon, 14 Sep 2020 05:35:15 -0700 (MST)

Hi Team 
any update plz 

Thanks 

From: "Haithm Saeed" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]> 
Cc: "Seeta Seeta" <[email-masked]> 
Sent: Sunday, August 30, 2020 7:05:57 PM 
Subject: Refund approval. 

Hi Team 
​ 
Problem Statement : Refund approval. 

Ticket id : 1435415 
Order Date : Jul 7, 2020 
Order ID: 6206592898 
Tracking id: FP07090001580 

Total Price : SAR361.80 

Issue Description : The Customer placed the order on Jul 7, 2020 and it is pending since then the order was marked as "IN_ TRANSIT" and we are track showing RTO OFD this order . However till now the order not delivered to customer. 

Case history : The customer reached out to us on 30 Aug 2020 

Customer's history : The customer is having 5th order with us. 

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue. 
​ 
Thank you for your help!