Subject: Amount Deducted But No Order Placed
From: Abhishek Sisodia <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 14 Sep 2020 03:23:06 -0700 (MST)

Hi Team 
Problem Statement : Amount Deducted But No Order Placed 
Ticket id : 1463700 

Customer Email ID : [email-masked] 

Date: September 07 , 2020 

Total Price : KWD 201.55 
Issue Description : The payment has been done but no order has been placed and the amount has been deducted. 

The amount has not been refunded to the customer until now. 

PFA the attached bank statement shared by the customer. 

Assistance required : We request you to look into this and close the issue. 
Best Regards, 
Abhishek Sisodia