Subject: RE: [#1466691] - Inbound call - 8202005214
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Date: Mon, 14 Sep 2020 10:18:21 +0000

Hi All,

Please disregard the below – sent by mistake 😊

From: Jessie Caparas
Sent: Monday, September 14, 2020 12:43 PM
To: seeta.seeta <[email-masked]>; 'Shakeeb Arsalan' <[email-masked]>; 'Fauzan Ahmad, Musalman' <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>
Subject: FW: [#1466691] - Inbound call - 8202005214

@seeta.seeta<mailto:[email-masked]> @Shakeeb Arsalan<mailto:[email-masked]> @Fauzan Ahmad, Musalman<mailto:[email-masked]>

The agent mistakenly sent the reply to the customer.

Now the customer is sending us a follow up!

From: bo-jwais Hook <[email-masked]<mailto:[email-masked]>>
Sent: Monday, September 14, 2020 12:36 PM
To: Centrepoint <[email-masked]<mailto:[email-masked]>>
Cc: [email-masked]<mailto:[email-masked]>; Rashid Gafoor Kaskar <[email-masked]<mailto:[email-masked]>>; Harish Thakor <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; [email-masked]<mailto:[email-masked]>
Subject: Re: [#1466691] - Inbound call - 8202005214

External email sender, please take precaution.
السلام عليكم ..

رقم المرجع :
025120025846<tel:025120025846>

رقم الهاتف :
99992659<tel:99992659>

Sent from my iPhone

On Sep 14, 2020, at 11:31 AM, Centrepoint <[email-masked]<mailto:[email-masked]>> wrote:

​Hi Team,
​
Kind reminder
​
​Best Regards,
RAZAN DABBAS

On Tue, 8 Sep at 5:20 PM , Mas-hoook <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team
The customer confirmed that the amount was deducted from our side and the order was failed
Order no : 8202005214

Best regard,
Tarneem Altahaineh
1466691:1125156
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