Subject: Item (161870012) cancellation: Case id - 1458193, order number: 9799005947
From: Manish Kumar <[email-masked]>
To: Seeta Seeta <[email-masked]>
Cc: Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 14 Sep 2020 01:35:10 -0700 (MST)

Hi Team, 

Please note that as per the Jira team the below issue needs to be raised to OMS team. Please do the needful 

With reference to the order number: 9799005947 please assist us to cancel the item (161870012 - - Lee Cooper Jeans with) upon the customer request as we are unable to cancel it. 

Case id - 1458193 
Order date: 8/23/2020 
Tracking id - FP0824000106 

Jira link - I ssue [ https://landmark.atlassian.net/browse/REL-115578 | REL-115578 - Cancellation Process Request(Order: 9799005947) ] has been successfully created 

For your reference see the attachment and do the needful as the customer is getting very upset now. 

Thank you for your help! 

Regards, 
Manish