Subject: payment issue [email-masked]
From: "Fauzan Ahmad . Musalman" <[email-masked]>
To: [email-masked]
Cc: [email-masked], [email-masked], escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Mon, 14 Sep 2020 01:33:06 -0700 (MST)

Hi Team, 

With reference to customer ID # [email-masked] 

Customer tried to place an order but the order has not placed but amount deducted from customer account. Kindly check and do the needful. 
Amount: KWD 12.200 
Transaction ID: 025133008338 - E00268301 
Date: 07-09-2020 

Thank you for your help. 

Regards, 
Fauzan