Subject: Re: Location Issue
From: Venkata Burle <[email-masked]>
To: K Nayan <[email-masked]>, Sankar T <[email-masked]>, Mohd Imran <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, seeta.seeta <[email-masked]>, Apoorv Joshi <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Suhas Bennikal <[email-masked]>, Bhaskar Mandelia <[email-masked]>, Sanjana Suresh <[email-masked]>
Date: Sun, 13 Sep 2020 19:45:40 +0000

team,

These Kind of new areas addition should happen first in ERP systems other wise order fulfillment will fail.

Please create this request to LMIT first. They can internally finish all Activites related to adding new areas then we enable this area in websites.

Get Outlook for iOS<https://aka.ms/o0ukef>
________________________________
From: K Nayan <[email-masked]>
Sent: Sunday, September 13, 2020 10:18:31 PM
To: Sankar T <[email-masked]>; Mohd Imran <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Suhas Bennikal <[email-masked]>; Bhaskar Mandelia <[email-masked]>; Venkata Burle <[email-masked]>; Sanjana Suresh <[email-masked]>
Subject: RE: Location Issue

Hi Sankar

Please consider this as a new request from Imran. Currently Al Qusais 4 is not present in Fareye master.

Post you process this request from Imran, I will also add the same details in the Fareye and OLM master set up which is maintained at my end.

Thank you

K Nayan

+971-503650952

+971-045174436

From: Sankar T <[email-masked]>
Sent: Sunday, September 13, 2020 8:22 PM
To: K Nayan <[email-masked]>; Mohd Imran <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; seeta.seeta <[email-masked]>; Apoorv Joshi <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Suhas Bennikal <[email-masked]>; Bhaskar Mandelia <[email-masked]>; Venkata Burle <[email-masked]>; Sanjana Suresh <[email-masked]>
Subject: Re: Location Issue

External email sender, please take precaution.

Hi Nayan,

Yes, but just wanted to double check whether this area is available or not in OLM as it has hybris area master. If this area is not available in OLM also, then it will be a new addition request. If this area is removed from hybris, then we will have to check with downstream systems further. So kindly confirm.

Thanks,
Sankar.

From: K Nayan <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 13 September 2020 at 8:08 PM
To: Sankar T <[email-masked]<mailto:[email-masked]>>, Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, "seeta.seeta" <[email-masked]<mailto:[email-masked]>>, Apoorv Joshi <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>, Suhas Bennikal <[email-masked]<mailto:[email-masked]>>, Bhaskar Mandelia <[email-masked]<mailto:[email-masked]>>, Venkata Burle <[email-masked]<mailto:[email-masked]>>, Sanjana Suresh <[email-masked]<mailto:[email-masked]>>
Subject: Re: Location Issue

Hi Sankar

Imran is indicating that the area is not reflecting on the website while initiating an order. This issue is not linked to Fareye, this seems to be an issue with Hybris master.

Kindly check why the area is not appearing not appearing for the customer.

Thank you

Nayan

________________________________

From: Sankar T <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 13, 2020 6:10 PM
To: Mohd Imran; Bhaskar Mandelia; Venkata Burle; Sanjana Suresh; K Nayan
Cc: Escalations Dxbteam; seeta.seeta; Apoorv Joshi; Fauzan Ahmad, Musalman; Shakeeb Arsalan; Suhas Bennikal
Subject: Re: Location Issue

External email sender, please take precaution.

Hi @Mohd Imran<mailto:[email-masked]>,

I have checked in database and don’t see Al Qusais 4  area that’s why it is not coming up in any of our concepts.

@K Nayan<mailto:[email-masked]>  - Kindly let us know whether we have this area in OLM or not.

Areacode

Areaname

Region

04-1-2-203

Al Qusais 1

Dubai

04-1-2-205

Al Qusais 3

Dubai

04-1-2-204

Al Qusais 2

Dubai

Thanks,

Sankar.

From: Sankar T <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 13 September 2020 at 2:58 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>, Bhaskar Mandelia <[email-masked]<mailto:[email-masked]>>, Venkata Burle <[email-masked]<mailto:[email-masked]>>, Sanjana Suresh <[email-masked]<mailto:[email-masked]>>, K Nayan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, "seeta.seeta" <[email-masked]<mailto:[email-masked]>>, Apoorv Joshi <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Location Issue

Thanks @Mohd Imran<mailto:[email-masked]>. We will check and update.

Thanks,

Sankar.

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Date: Sunday, 13 September 2020 at 2:57 PM
To: Bhaskar Mandelia <[email-masked]<mailto:[email-masked]>>, Venkata Burle <[email-masked]<mailto:[email-masked]>>, Sanjana Suresh <[email-masked]<mailto:[email-masked]>>, K Nayan <[email-masked]<mailto:[email-masked]>>, Sankar T <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, "seeta.seeta" <[email-masked]<mailto:[email-masked]>>, Apoorv Joshi <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: RE: Location Issue

Hi All,

JIRA raised for the issue https://landmark.atlassian.net/browse/REL-116948<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmark.atlassian.net%2Fbrowse%2FREL-116948&data=02%7C01%7CVenkata.Burle%40landmarkgroup.com%7Cf3a73219d79040c505b808d858116b87%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637356179132747871&sdata=36rx9Hk6lMvXKXzpZvR1Xk%2BCmzO7gVffrCHgACKqKOA%3D&reserved=0>.

From: Bhaskar Mandelia <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 13, 2020 12:31 PM
To: Venkata Burle <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; K Nayan <[email-masked]<mailto:[email-masked]>>; Sankar T <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Location Issue

@Mohd Imran<mailto:[email-masked]> - please create the ticket

Get Outlook for Android<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fghei36&data=02%7C01%7CVenkata.Burle%40landmarkgroup.com%7Cf3a73219d79040c505b808d858116b87%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637356179132747871&sdata=VDoNMtBkI0jYY4vDz%2FxdY1ywJjCxx8Zzq7dLmP96cCY%3D&reserved=0>

________________________________

From: Venkata Burle <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 13, 2020 12:30:28 PM
To: Bhaskar Mandelia <[email-masked]<mailto:[email-masked]>>; Mohd Imran <[email-masked]<mailto:[email-masked]>>; Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; K Nayan <[email-masked]<mailto:[email-masked]>>; Sankar T <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Location Issue

@Bhaskar Mandelia<mailto:[email-masked]>, Please create a support JIRA for checking this.

Regards,

Venkata Burle.

From: Bhaskar Mandelia <[email-masked]<mailto:[email-masked]>>
Date: Sunday, September 13, 2020 at 12:29 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>, Sanjana Suresh <[email-masked]<mailto:[email-masked]>>, K Nayan <[email-masked]<mailto:[email-masked]>>, Venkata Burle <[email-masked]<mailto:[email-masked]>>, Sankar T <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, "seeta.seeta" <[email-masked]<mailto:[email-masked]>>, Apoorv Joshi <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Re: Location Issue

Adding @Venkata Burle<mailto:[email-masked]>@Sankar T<mailto:[email-masked]> to assist.

Get Outlook for Android<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Faka.ms%2Fghei36&data=02%7C01%7CVenkata.Burle%40landmarkgroup.com%7Cf3a73219d79040c505b808d858116b87%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637356179132757828&sdata=D4D7SjXAJavqC4nySkGAR5duzS3N92xLOiMjFHq5Bm8%3D&reserved=0>

________________________________

From: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 13, 2020 12:08:18 PM
To: Sanjana Suresh <[email-masked]<mailto:[email-masked]>>; K Nayan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Bhaskar Mandelia <[email-masked]<mailto:[email-masked]>>
Subject: RE: Location Issue

Hi Sanjana,

Please suggest, customers are unable to find Al qusais 4 while selecting delivery location.

From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, September 13, 2020 12:01 PM
To: Mohd Imran <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; seeta.seeta <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>
Subject: Location Issue

External email sender, please take precaution.

Hi Imran,

Kindly assist with the following concern, customer is reporting that they are unable to see the following location when selecting home delivery option: "Al qusais 4". This is coming on Max website for customer, we have however, checked on Centrepoint from our end as well and the same issue is coming.

Please look into this and advise. Thank you for your help!

Regards,

Apoorv

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CVenkata.Burle%40landmarkgroup.com%7Cf3a73219d79040c505b808d858116b87%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637356179132757828&sdata=w7F9XQKEygh7mi9hxEeDnXT8N3lBDvgf%2BC8aYmf%2Bmik%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CVenkata.Burle%40landmarkgroup.com%7Cf3a73219d79040c505b808d858116b87%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637356179132767775&sdata=FwzHoaZdX8WWE%2BwwCmxqPpKr%2BY%2BjjbXvQeYuWh5cMJo%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com