Subject: A/C debited - Unable to track the customer's account
From: Nikhil Bishnoi <[email-masked]>
To: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, "Fauzan Ahmad . Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>
Date: Sun, 13 Sep 2020 21:25:49 +0530

Dear team,

With regards to Ticket ID 1470415, the customer is complaining that his
account was debited on Aug 15 but the order was not placed successfully.
Unable to find customer's details with the email id mentioned.

The debited amount is KWD 9.22, on Aug 15, under transaction
ID 022845014732.

Customer's email ID: [email-masked]

The attached image is for the debit confirmation received by the customer.
Kindly assist.

Regards,
Nikhil.