Subject: Amount deducted from KNET
From: Mohammad Shafeeque <[email-masked]>
To: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Apoorv Joshi <[email-masked]>, Shakeeb Arsalan <[email-masked]>
Date: Sun, 13 Sep 2020 07:20:22 -0700 (MST)

Hi Team, 

With reference to the Email ID : [email-masked] 

Customer claims that he tried to place order but the money was deducted twice from the account and no order was placed. 

Please check the below details and advise: 

Transaction ID : 2023912 900053593 

Noting the customer asserted these 2 numbers are transactions ID 
Amount deducted : 
First amount: KWD 25.50 

Second amount: KWD 24.00 

Date : Sep / 08/ 2020 

Please check and advise urgently. Find the attachment 

Best Regards 
Shafeeque