Subject: RE: Refund approval.
From: Jessie Caparas <[email-masked]>
To: seeta.seeta <[email-masked]>
Cc: Malik Ismail <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Sun, 13 Sep 2020 10:44:16 +0000

Hi Seeta,

Go ahead and refund.

From: Seeta Seeta <[email-masked]>
Sent: Saturday, September 12, 2020 5:16 PM
To: Jessie Caparas <[email-masked]>
Cc: Malik Ismail <[email-masked]>; Ksaconloc Returns <[email-masked]>; Mohammed Awad MohammedGaily <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Abdulqader Ahmed <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Refund approval.

External email sender, please take precaution.
Hi Jessie,

Can you please re-check this concern with the team.
Thanks & Regards,
Seeta Kunwar

________________________________
From: "jessie caparas" <[email-masked]<mailto:[email-masked]>>
To: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "malik ismail" <[email-masked]<mailto:[email-masked]>>, "Ksaconloc Returns" <[email-masked]<mailto:[email-masked]>>, "Mohammed Awad MohammedGaily" <[email-masked]<mailto:[email-masked]>>
Cc: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 2 September, 2020 13:18:11
Subject: RE: Refund approval.

@Ksaconloc Returns<mailto:[email-masked]> @Mohammed Awad MohammedGaily<mailto:[email-masked]> is this order with us?

Please advise. This has been pending from May 29.

Order ID 6495035686

From: Seeta Seeta <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 1, 2020 5:34 PM
To: Jessie Caparas <[email-masked]<mailto:[email-masked]>>; Malik Ismail <[email-masked]<mailto:[email-masked]>>
Cc: Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Fauzan Ahmad, Musalman <[email-masked]<mailto:[email-masked]>>; Abdulqader Ahmed <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund approval.

External email sender, please take precaution.
Hi Team,

Please assist us in the below case.

Thanks & Regards,
Seeta Kunwar

________________________________
From: "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, September 1, 2020 6:47:14 PM
Subject: Refund approval.

Dear Team ,

# 1443512

Problem Statement :  Refund approval.

Order Date : May 29, 2020
Order ID: 6495035686
Tracking ID : CRDSAL0023707420

Issue Description : The Customer placed the order on  May 29, 2020 and shipped from our side on 5/31/20 , as the hyper is shipped and SAUDIPOST IS Under Processing ,

Case history : The customer reached out to us on  01 Sep 2020  and since then no action has been taken on  the issue .

Customer's history : as the hyper the customer with us from 3/27/19  and this the 17th   order for the customer

Assistance required : We request you to provide refund approval in order to have the customer refunded manually and close the issue.

Regards,
Abdulqader

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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com